All shipping is currently being handled through the United Sates Postal Service.
Orders will ship from California within 3 - 5 business days, a tracking number will be provided for your shipment. For standard shipping, packages generally take anywhere from 3 - 5 business days to reach its destination. Please email us if you need your items sooner, we will do our best to accommodate your requests.
Standard shipping time: USPS First Class mail (3-5 business days for delivery) + shipment process time
Expedited shipping time: USPS Priority mail (1-3 business days for delivery) + shipment process time.
Orders will ship from California within 3 - 5 business days via USPS First Class mail. Most of our orders reach destination within 2 weeks, however depending on the customs at the country of destination, it may take up to 30 business days or more. Unfortunately, because we have no control over the customs, once the package leave our shop we cannot guarantee a delivery date.
These are the estimated delivery dates given to us by the USPS however, they are not guaranteed. Majority of the orders do get delivered with the specified time frame, unfortunately in some cases orders do get delayed either at the post office or at your country's customs location (varies by country).
International orders may be subject to import taxes and/or customs duties by your country's customs department upon arrival. Note, laque'd is not responsible for any customs or duty fees. Please contact your local customs office for more information.
All orders, including ones with expedited shipping, have a 3-5 business days processing time in addition to the estimated delivery time.
Please note that we do not ship on weekends and holidays.
While we will do all we can to ensure your order is delivered on time, laque'd cannot be held responsible for conditions beyond our control such as severe weather, customs and border issues (for international shipments), service interruptions, etc.
We are not responsible for lost or stolen shipments and insurance is available through USPS.
RETURN / REFUND / EXCHANGE
ALL SALES ARE FINAL
Exchanges (if applicable)
Laque'd will accept returns of products purchased from www.laqued.com, under the following conditions:
We will only replace items if they are defective or damaged. Send us an email at firstname.lastname@example.org within 15 days of your purchase.
To qualify for a return, you must email email@example.com within 15 days of receiving the order.
All items must be in their original and respective packaging.
- Emptied items will not qualify for any refund or exchange.
Please mail qualifying items to:
Laque | 13041 Victory Blvd., North Hollywood, CA 91606
Disclaimer: By purchasing any of our products the buyer assumes all responsibility for its use. Laque'd is not responsible for any shipping fees, including return shipping fees. Laque'd is no responsible for lost or un-trackable return shipments. We recommend mailing your return using a carrier that offers tracking service.
Once the item(s) for return are received and reviewed, we will promptly issue the refund minus any shipping expense.
Please understand that some of our products could be a choking hazard, and are not suitable for small children. We are not responsible for any harm or damage that may occur incidental to any product of, or related to laque'd. We reserve the right to refuse service.